Features & Benefits

Your phone system equipment is hosted and managed by Cans on a String in Cairns.                               
We will configure your “own” virtual phone system, tailored to your needs, set it up in your office(s) and provide training and onsite support:

 Features

Basic Plan

Corporate Plan

Enterprise Plan

 Local / national calls

$ 0.10 / min

Included

Included

 Mobile calls

$ 0.15 / min

$ 0.15 / min

Included

 Calls between users (regardless of location)

Included

Included

Included

 Calls between Cans on a String participants

Included

Included

Included

 Day / night node

Included

Included

Included

 Day / night ring group

Included

Included

Included

 Night Voicemail

Included

Included

Included

 Park positions

1

2

2

 Supervision keys

Included

Included

Included

 Speed dials

10 Included

20 Included

50 Included

 Music on hold

Standard Chimes

We upload your music

We upload your music

 Personal voicemail for all extensions

Included

Included

Included

 Voicemail to Email

Included

Included

Included

 Number presented on outbound calls

Included

Included

Included

 Concurrent calls

1

2

4

 Direct in-dial numbers

1

2

4

 

 

Cans on a String Attractive call rates as well as flat rates for local, national and calls to mobile phones
     as per your choice of plan and enjoy the flexibility of being able to change
     between plans as you want

Cans on a String Calls between Cans on a String participants are included

Cans on a String Calls between users in your business are included, regardless of their location
     in Australia

Cans on a String Make and receive as many calls in parallel as per your order (“number of concurrent calls”)
     and enjoy the flexibility of being able to change the maximum number of concurrent calls
     at any time - just let us know!

Cans on a String Switch your phones between a day and a night mode with a dedicated mailbox for incoming calls
     and separate messages for your voicemail for day and night

Cans on a String Use “ring groups” for incoming calls so that a number of phones will ring when a call comes in.
     You can choose a number of users that will have the ability to pick up an incoming call from their phones.
     You can define separate ring groups for day and night mode.

Cans on a String Always stay informed on who of your staff is on a call with supervision keys

Cans on a String Transfer calls between your extensions

Cans on a String Park calls and put callers on and off hold

Cans on a String Receive voicemail for every extension

Cans on a String Take advantage of the option to receive your voicemail messages via email.

Cans on a String Use speed dials for the most common numbers

Cans on a String Take advantage of different music on hold options depending on your choice of plan

Cans on a String Your main number will be presented on all calls you make

Cans on a String Use a 1300 number for your customers to call you.

Cans on a String We set up all your equipment onsite and ensure that everything works - so you don't have to
     become an expert!

Cans on a String We provide full training on how the phone system functionality to ensure you are comfortable and don't
     have to find out yourself.

Cans on a String Onsite maintenance support for all equipment whether it is on a rental basis
     or purchased

Cans on a String Monday to Friday 8am – 5pm coverage (excluding Public Holidays)

Cans on a String Prompt service when you contact us

Cans on a String Full coverage of travel within 10 km from Cairns CBD

Cans on a String Full coverage of labour and parts for equipment provided by Cans on a String (excludes headsets,
     analogue phones, cordless phones and consumables)

Cans on a String Replacement parts as a result of normal wear and tear (excludes headsets, analogue phones,
     cordless phones and consumables)

Cans on a String Remote technical support via remote access to your equipment

Cans on a String We provide a number of desk phone models to choose from which will be programmed to your  
     specifications. Check our models and choose the combination that suits your business best.

Cans on a String Your business can be spread over multiple locations and we can integrate phones in all locations
     to work together (additional charges may apply)

Cans on a String We can integrate your mobile phones and computers into the phone system, making them extensions
     of your phone system like any telephone (additional charges may apply)

Cans on a String You can use headsets with your phones as per your order
     Check our models and choose the best option for your needs:

Cans on a String You can add, change and remove phones, accessories and plans as required – you’re not locked into
     a contract
so you can have any changes performed at any time without penalties
     (charges for changes may apply)

Cans on a String We can provide advanced programming options as required for your business. Whatever you want,
     be it an Automated Attendant, additional ring groups, group voicemail - we can set all of this up for you.
     Check our rates or ask us for a quote

Cans on a String We can provide converters (ATA) to connect your EFTPOS, fax or analogue phones

Cans on a String We can provide, configure and set up a router  if required

Cans on a String Let us know your special requirements and we will implement a tailored solution for you 
     Just ask us for a quote!